Shipping Time
If you need your order by a specific date, please indicate this when placing your order or call us and we will do our best to accommodate.
Product availability depends on the item you select. Some products are kept in stock and typically ship within 24 hours. If a product is not in stock or cannot ship within 48 hours, this will be noted on the product page under Availability, along with an estimated ship or delivery timeframe.
If there are any unexpected delays, we will contact you by email or phone.
Product availability depends on the item you select. Some products are kept in stock and typically ship within 24 hours. If a product is not in stock or cannot ship within 48 hours, this will be noted on the product page under Availability, along with an estimated ship or delivery timeframe.
If there are any unexpected delays, we will contact you by email or phone.
Shipping Schedule (Important)
We ship orders on Monday, Wednesday, and Friday.
You may receive a shipping confirmation and tracking number before your package physically ships. This means your order has been processed, packed, and is ready for shipment.
Important: If you receive tracking on a non-shipping day (Tuesday, Thursday, or weekends), your order will ship on the next scheduled shipping day.
You may receive a shipping confirmation and tracking number before your package physically ships. This means your order has been processed, packed, and is ready for shipment.
Important: If you receive tracking on a non-shipping day (Tuesday, Thursday, or weekends), your order will ship on the next scheduled shipping day.
Shipping Carriers We Use
We use UPS to ship long cane boxes. For smaller packages, we use both USPS and UPS to provide the best shipping rates.
USPS Priority Mail: Typically 2 to 3 business days (no guarantees)
UPS Ground: Typically 2 to 5 business days
After placing your order, you will receive an order confirmation email. Please review it carefully to ensure your shipping address and order details are correct. If you need to make any changes, reply to the confirmation email or call us at 1-509-559-6200 Ext. 1.
When your order ships, you will receive a second email with your UPS or USPS tracking information.
NOTE: At times, this website may not calculate shipping charges correctly. If something does not look right or if you have any questions, please call 1-509-559-6200 Ext. 1 and we will be happy to assist you.
Countries We Ship To:
United States and Canada
United States and Canada
