Shipping Time
If you need your order by a certain date please indicate that with your order or call us.
Product availability depends on which product you are interested in. some products we keep in stock and will ship out in 24 hours,  if a product is not in stock or available to ship in 48 hours we generally mention that with each product under Availability and it will say when you can expect us to ship or when you will receive your item. In the event there are delays we will contact you by email or phone.

Shipping Carriers we use.
We use UPS to ship long cane boxes and we use both USPS and UPS for smaller boxes to get the best rates.

Priority Mail is generally takes 2 to 3 business days, But No guarantees.
UPS takes 2 to 5 business days.

After you place your order you will receive an order confirmation, please check to make sure your address is correct and your items are correct, if you need to change something please reply to the email confirmation or call us at 1-509-559-6200 Ext 1.

When your order ships you will receive anther order confirmation along with your UPS or USPS tracking info.

NOTE: At times this web site does not calculate shipping charges correctly, if it does not look right to you or if you have question please call 1-509-559-6200 Ext 1 and ask for help.

Countries We Ship to:
We will accept orders from Australia, Bahamas, Canada, Guam, Ireland, Malaysia, New Zealand, Norway, Puerto Rico, Sweden, United Kingdom, United States, US Virgin Islands Some other counties (Generally English speaking ones) determined on a case by case basis. please email us your full address to see if we can ship to your country.